Sector:
Luxury
Expertise:
Organization and transformation
Typology :
Management consulting
Direction:
Digital Management
1 consultant
-
8 months
Setting up an "Omnichannel Factory" for a major luxury group
Client
Group Digital Director of a major Luxury Goods Group
talent selected by WEEM
Samuel, 7 years' experience as both consultant and entrepreneur
Good command of Omnichannel strategies and tools
Ability to translate complex analyses into simple, actionable recommendations
mission
Accompanying the Group's various Houses in accelerating their Omnichannel strategies and customer paths through the launch of various Group-wide programs relating to stores, products, purchasing paths and customer services.
Activities and deliverables
- Supporting the Houses in defining Omnichannel best practices, defining KPIs, scoping projects and selecting IT partners
- Prioritization of Omnichannel use-cases and definition of a roadmap for the Group's "Omnichannel Factory", in support of the Houses
- Support IT teams in building products, within the agreed budget and schedule.
